COVID-19 Update (3/30/2020)
Friends and colleagues,
We want to take this opportunity to thank you all for being responsive to our changes to help flatten the curve of COVID-19 and preserve valued personal protective equipment! In the past two weeks we have taken great steps for our patients’ safety, including increasing telemedicine capabilities and triaging our injections, only performing them on urgent cases. As we continue to work towards a balance of caring for the patients in our community versus the need for COVID-19 precautions, we have made some changes to our daily operations. Below is a list of some of the things we are doing at Innovative Pain and Wellness to ensure your protection, and that of our staff:
1) We continue to see low-risk patients in our Scottsdale and North Valley/Phoenix office as long as they meet certain criteria.
2) Before admitting a person to our clinic, we are asking the following questions:
- Are they currently experiencing any symptoms of illness, including a fever?
- Do they have any family members at home who are currently sick (fever, persistent cough, other respiratory symptoms)?
- Have they had contact with anyone who has tested positive for COVID-19?
- Have they traveled in the past two weeks?
3) Every person entering the clinic should have their temperature taken. If a person is found to have a temperature of 100 F or above, they will be asked to leave the clinic.
4) We are restricting visitor access. We will no longer allow non-essential family members in our clinic for any visit and only one visitor per patient.
5) Patient distancing in the lobby is mandatory.
6) Staff will wear masks when near patients.
7) We have greatly reduced the use of steroids and are very judicious in its use.
Lastly, please keep in mind what you can do to help flatten the curve. We encourage you to practice safe infection controls methods as well. The CDC recommends the following:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Please know that at Innovative Pain and Wellness we will continue to be here for you, our patients. We appreciate your understanding and please call with any concerns.
Daniel O’Connor, MD